Please read our terms and conditions of use as described below before using the website. Should you have any questions about any of the details in here, please do not hesitate to reach out to us.
A “Customer”, “User”, “Buyer” or “Purchaser” is someone who visits, browses, accesses, or crawls or uses a tracker, or in any other way interacts or uses the Site. The terms “you” and “your” refer to such a user of this site. The terms “Site”, “Website”, “Portal”, “Store” refer to the website residing at www.moksa.co.in and to all its pages, links and subsidiary sites. The terms “we”, “us”, “our”, or “Moksa” refer to this site, and to “Vidhata Enterprises”, a private limited company incorporated and registered in the State of Delhi, India, which owns the brand “Moksa-Expect Miracles Foods LLP”.
The terms “Content” and “Data” refer to all the images, text, videos, software, audio and any other form of data or communication on the Site. “Moksa Content” refers to all such content that is created by us and made available on the site. “User Content” refers to content that is generated by User and submitted to or transmitted through the Site, such as designs, images, comments, reviews, ratings, photos, communication or any other such information. “Third Party Content” refers to Content that has been made available on the Site by parties other than the User or Moksa, and includes, but is not restricted to, software, trademarks, licenses, product certificates, external links and other such content.
The terms “Trademark”, “Logos”, “Service Marks”, refer to registered and unregistered trademarks that belong to Vidhata Enterprises, such as Moksa- Expect Miracles Foods LLP.
The Terms of Service laid out in this agreement constitutes a Binding Agreement. By using this Site, or any service-connected with this site, you agree to abide by this binding agreement and by the terms of service laid out therein. These terms might be amended by Moksa or its legal representatives at any time in its sole discretion. Moksa hereby acknowledges its responsibility to post an update on Site whenever any such significant changes are made to the Binding Agreement, for a reasonable amount of time, as governed by Moksa, but not needing to stretch beyond 3 days. It is solely your responsibility to review these Terms of Service periodically, and if at any time you do not agree with the terms laid out herein, you must immediately leave the site and stop all use of the Site and services until such a time when the terms are acceptable to you.
By using this website, you represent and agree that you are legally entitled to do so, and are of the legal age in your country to use this website, and legally enter into this agreement.
Nothing that is contained in this website shall be construed to mean the right to use any licenses or trademarks displayed on the site without our express written permission.
You grant Moksa, its subsidiaries, affiliates, employees, suppliers and representatives a license to use any content deemed as User Content, that has been generated, posted or provided by you. Using the content refers to, but is not limited to, reproducing, modifying, editing, reformatting, printing, saving, copying and distributing the User Content, along with disclosure of the name of the content provider, unless mutually agreed otherwise in writing before the content becoming User Content. By providing any such User Content, you represent and warrant that you have the sole right to the User Content, either through ownership or through explicit legal authorisation.
The onus lies on the user to not provide, or make available any of the content listed below and termed as “Prohibited Content” – whether through uploading, commenting, displaying, transmitting, distributing, hacking, creating using Site software, sharing or posting.
Prohibited Content is content that:
The User and any other person is also prohibited from engaging in, assisting other engaging in, or providing any information that might help anyone from engaging in the following activities
pertaining to the Site and any of Moksa’s services:
In the case of any violation, or alleged violation of the Terms of Service, Moksa reserves all right to terminate all your interactions with the site, including removal of any of your information on its servers, with or without any notification to you and refusing any future access to you to the site. In order to provide a fair response to any allegation of such violation, you agree that Moksa or its employees or representatives might access your accounts and your User Content if needed. Moksa is not required to disclose such internal investigation unless required by law.
Moksa retains the right to monitor the website for prohibited conduct or content, but does not in any way assume the responsibility to do so. Should it choose to do so, it would be in its sole discretion, and it would not be required to make such monitoring public. If you are aware of such violation of the terms of service, please reach out to us through the Contact Us details provided on the website.
Moksa reserves the right to refuse or cancel any order, at any time, without any reason. Potentially, this could be caused due, but is not limited to, lack of inventory, error in inventory management systems, force majeure, shipping issues, quality control, violation of prohibited content, error in pricing or information on website, fraud or payment issues. Should your order be refused or cancelled, we will inform you as soon as possible, and if payment has already been accepted for it, it will be credited back to you, or an alternative to purchase something else of similar value will be given.
Moksa reserves all rights to limit the quantity that can be purchased per order or per person. In case of such limitations being placed, we will inform you as soon as possible. If you’re interested in ordering in bulk, please contact us through the “Contact Us” link on the website, and we will be able to process your order and provide you with a custom rate depending on the type and bulk of order.
Moksa makes no warranties, guarantees, representations or statements regarding the website – whether express or implied in law. There is no guarantee or warranty of uptime, performance, accuracy, speed of the site and of any software on the site, nor is there any warranty for the site meeting any particular user requirements. Any and all such warranties are expressly disclaimed by Moksa.
Moksa disclaims all liability for loss, expense or damage, whether direct, indirect, consequential or foreseeable suffered by the user or any third party arising out of, or caused in connection to the use or access of the site, the information or materials contained in the site or the services provided by the site. Neither Moksa, nor any third party will be liable for any data loss, theft, cyber theft, decline of transaction or any such event. Under no circumstances will we be liable for any loss or damage caused by the use or misuse of our products, or your reliance on information in any content on our websites. YOU AGREE THAT YOUR SOLE AND EXCLUSIVE REMEDY ARISING FROM OR RELATING IN ANY WAY TO ANY PRODUCT SHALL BE A CREDIT OR REFUND, PROVIDED AT OUR DISCRETION.
The user agrees to indemnify Moksa, people associated with Moksa, its representatives and its affiliates from all claims, losses, damages, lawsuits and liabilities arising from the user’s access of the site or its services, and from the user’s violation of the terms of service as laid out herein.
These terms of service and the use of the website shall be construed in accordance and governed in all respects by the laws of the State of Delhi and the Government of India. You hereby irrevocably consent that exclusive jurisdiction to any legal disputes arising through these Terms of Service and through the use or access of the site shall lie with the courts in New Delhi, in the State of Delhi, in India.
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.
You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.
For more detail, please review our Returns Policy.
You can review the most current version of the Terms of Service at any time at this page.
We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.
Prices for our products are subject to change without notice.
We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.
We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.